Privacy Policy

1. Introduction

RNTAR ("the Service"), operated by ArtiD ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our rental property management platform.

2. Information We Collect

We collect the following types of information:

• Account Information: Your email address and name, provided during registration
• Property Data: Property details, unit information, and addresses you enter into the Service
• Tenant Information: Tenant names, contact details, and lease terms you manage through the Service
• Financial Records: Rent payment records, expense tracking data, and related financial information
• Maintenance Data: Maintenance task details, schedules, and completion records
• Usage Data: Information about how you interact with the Service, including page views and feature usage, collected via analytics tools

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service
• Authenticate your identity and secure your account
• Store and display your property management data as you enter it
• Send you account-related notifications (e.g., login links)
• Improve the Service based on usage patterns
• Respond to your support requests

4. Data Storage and Security

Your data is stored on secure servers. We use industry-standard security measures, including encrypted connections (HTTPS) and secure authentication methods (magic link email authentication), to protect your information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell, rent, or share your personal information or property management data with third parties, except in the following cases:

• Service Providers: We may share data with trusted service providers who help us operate the Service (e.g., hosting, email delivery, analytics)
• Legal Requirements: We may disclose information if required by law, legal process, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction

6. Analytics

We use analytics tools (such as Google Analytics) to understand how users interact with the Service. These tools may collect information such as your browser type, device, pages visited, and time spent on the Service. This data is used in aggregate to improve the user experience.

7. Cookies

The Service uses cookies and similar technologies to maintain your session, remember your preferences, and facilitate authentication. These are essential cookies required for the Service to function properly.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your data from the Service

To exercise any of these rights, please contact us through the Service or via the contact information on our website.

9. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data and property management records within a reasonable timeframe, except where retention is required by law.

10. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

12. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us through the Service or via the contact information provided on our website.